Frequently Asked Questions

Here are the top questions people ask us.

Our Peace Keepers are DBS checked and we have first aiders on site at all times.

Our Peace keepers can look after children from birth.

We practice a gentle approach to childcare, in our shared work and play space children are with their parents, never separate; our Peace Keepers oversee their play and gradual move to independence.

Our staffing is guided by the NSPCC staff to child ratios. We staff according to bookings – with a little extra ‘give’ to allow for walk-ins.

Core to how we operate is flexibility, so we will try to accommodate individual needs, our guidance is that you can book between 1 to 7 credits per day. Where 1 credit = 30mins of childcare so you can book a maximum 3.5 hours a day, or in working parent terms a half day working from home.

We offer an indoor and outdoor place space, desks to work or socialise and a kitchen offering healthy snacks and meals. All of our toys are educational and sensory specific, and have been sourced from educational toy suppliers and SEN specialist. And to allow us to switch it up whilst we look after the environment, we also source from toy library ‘Whirli’, we get to reduce plastic waste whilst adding to your experience.

We are realists and we also want you to feel like you have a fair understanding of how our space works, work will be achieved but do account for having to change nappies and feed your child. Your time may well be interspersed with interacting and seeing their latest creations but our Peace Keepers do have your back and will encourage group or individual play so you can seize the day! The more you use the space, the more children feel like it’s their space; their confidence soars and you’re left to just get on. Our regular members turn up, get their favourite coffee delivered on cue and their children disappear off to find their favourite toy or Peace Keeper.

Through our brand partnerships we do offer a range of classes, from music, to arts and crafts for the children. We also offer a session on Tuesdays’ where you and a friend can team up and take it in turns to pop on over to Hot Pod Yoga for a 45 min parent pod session.

Yes, our brand partnership classes are not included in the membership packages and you can book these directly with providers.

Our menu is updated regularly, we offer Mama Made meals plus fresh pasta and flatbread pizza dishes for your children, and for adults there is everything and anything from healthy Dahls, soups, avocado and eggs on toast, energy boosting salads and for lighter bites we offer trail mix and dried fruit for children, pastries, cakes for adults. This can all be washed down with fresh juices, hot drinks or from our carefully curated drinks menu. Check out our menu here.

In addition to your credits each membership includes priority booking for events, access to the members portal to network- an online space to collaborate or arrange a playdates, as well as discounts on food and drink as well as with our brand partners.

We currently have two memberships The Standard, 16 credits a month bundle and The Every Day, Any Day, 100 credits a month bundle. On request we offer bespoke monthly bundles to fit in with your life and yes you can drop in too. Prices for The Standard start at £55 for one child families and increase to £85 for two children families. For the Every Day, Any Day prices start for one child families at £150 a month, and for two children families it’s £199.95.

Yes, 1 credit gives you and your child 30mins with us at Peace + Riot. 1 credit is 30mins and costs just £3.95. You can book between 1 to 7 credits per day. Please note that Standard membership credits work out at £3.40 each and Every Day, Any Day membership credits work out at £1.50 per credit.

Yes you can, and they will be billed as a drop in customer if they have a child with them, but if they’re childfree they’re free!

It’s fine to cancel bookings, we just need 24hrs notice. If it’s less than 24hrs, members will lose their credits and non-members will lose their entry fee.

People move and needs change – don’t worry; we get it. After the first six months, you can cancel your membership with just one month’s notice. For annual memberships we can offer partial refunds after you’ve been a member for six months.

During the weekdays our Peace Keepers work with you from 9am to 6pm daily, at weekends we are open Saturday from 9am and Sunday from 10am.

Absolutely, we love a party! Talk to our team about hosting your party, we’re experts at parties for everyone – whatever age you are. You can enquire in person or email us at bookings@peaceandriot.co You can even book our Peace Keepers for your party, so you could offer the holy grail of party invitations – ‘This party is a drop-off’.

Yes – in the day with the kids, or in the evening without the kids! Either way, we spoil you rotten. Having your party at Peace + Riot opens up day options as you can have your own perfect birthday/anniversary/special day with someone else taking care of the kids… Just imagine; no set up, no tidying up, just your own party.